Jenny Fernanda Basantes is the international face of Katarma, managing sales and reservations for guests arriving from around the world. Fluent in multiple languages and deeply knowledgeable about the Galápagos Islands, she is the first point of contact for many visitors and sets the tone for their entire experience.
A lover of art and nature, Jenny Fernanda has grown up surrounded by the extraordinary biodiversity of the Galápagos. Her passion for conservation is not just professional — it is personal. She understands that the islands are a fragile and irreplaceable treasure, and she communicates that sense of wonder and responsibility to every guest she speaks with.
Her role at Katarma reflects the hotel's broader mission: to connect visitors with the natural and artistic beauty of the Galápagos in a way that is sustainable, respectful, and deeply enriching. Jenny Fernanda is proud to share her home with the world.
Academic Work
Investigating Thematic Tourism as a Tool for Community-based Tourism in the Galapagos Islands — University of Florida, United StatesGraduate Master's thesis
Planning for Sustainable Ecotourism in the Galapagos Islands: Exploring Galapagos Tourists' Profiles and Their Integration into Community-based Tourism — University of Florida, United States